Questions? Call: 0333 772 0829 Email: support@electricalcertificates.co.uk

Choreographed electrical testing

 

CHOREOGRAPH YOUR ELECTRICAL TESTING!

Smarter EI&T using the EDIS Cloud

 

 

CONTROL YOUR DATA!

Smarter data capture service to ensure you get the best out of your data

 

ELECTRICAL COMPLIANCE!

Smarter EI&T ensures your buildings are compliant and your duty of care is fulfilled

 

WHAT IS EDIS!

Electrical certification software for estates

 

ENTERPRISE SCALE!

EDIS is used in large estates and large buildings providing a single repository for their electrical compliance data

EDIS availability Friday 14Nov2014

The EDIS system was unavailable for 4 hours on Friday 14Nov2014, 8am-12noon - this unplanned downtime was due to an error which was caused by a regular disaster recovery drill.

As part of our disaster recovery process we regularly test our systems and the ability to restore the system in the event of any failure. During the recovery drill last Friday the system froze due to lack of disk space cause by the rapid loading of the backup data - this would not happen under normal conditions as disk space is monitored and a system alert would have early warned the system administrator. In this case, due to the volume and speed of the data load to the database the disks reached capacity before we could respond to the system alerts.

We cleared the disks and the system was back to normal within 4 hours. Once the system was back to normal the disaster recovery was satisfactorily re-tested.

As you may know we keep two backups - on the backup servers and another in a separate archive; we archive the full data set daily and store these daily archives for 2 years.

The previous system outage was in 28 November 2013, which lasted for approximately 4 hours. Based on the last two incidents the service availability has been 99.1%

Apologies for any inconvenience caused due to the unplanned downtime.

Ashleigh
EDIS Support

Copyright © 2011 Cobweb-IS Ltd. All Rights Reserved. E-mail: support@electricalcertificates.co.uk. EDIS is a Cobweb (IS) LTD Service.

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